Frequently Asked Questions
Price
list
Reviews
Waiting
time
A lot of love, time & attention goes into making each frame.
At the moment the waiting time is around 5-6 weeks.
If you thinking to order one of my frame and if you more less know the date for when do you need to have the frame please contact me and book it with advance.
That will avoid disappointment, as at the moment
I have limited number of orders I can do.
If you have any question feel free to contact me.
Payment
options
Payments can be made by bank transfer, Revolut or by Pay Pal
(the buyer covers PayPal fee)
I also accept cash if the order is picked up in person.
Collection/
Delivery
You can collect your order by person
Collection point:
Finglas, Dublin 11, IRELAND
As the collection point is my private home address, the exact location gives it to customers who have placed an order and wish to collect it in person.
I send packages via An Post
Standard postal rates:
Ireland - €10* (Transit times: next working day**)
Europe - €23* (Transit times: 3-7 working days**)
Rest of the world - €35* (Transit times: 6-9 working days**)
*these are only approximate prices, apply to the shipping of one frame
exact shipping costs are determined individually after approval of the order
**delivery time given by www.anpost.com, delivery time is not dependent on me
Traditional
shop
At the moment Ebun does not have a traditional shop,
but if you want to see examples of our products before ordering, we can arrange
a personal meeting to show you frames samples.
The meeting can take place in Dublin, at the Melville estate in Finglas.
Returns
As each item is completely unique and personalized to you,
I'm unable to offer refunds or replacements.
However, I always send photographs of the items for your approval, before they are finalized and shipped. I'm also happy to answer any questions you may have about the designs and work to accommodate your requests, wherever possible.
do you have
other question?
I will be happy to answer any question,
please leave your message,
I will write back to you as soon as possible.